Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Prism Data LLC ("Prism Data," "we," "us," or "our") governing your access to and use of our website and data analysis services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services

Prism Data provides professional data analysis services, including but not limited to:

• Statistical analysis and modeling
• Data mining and pattern recognition
• Survey design and analysis
• Custom data solutions

The specific scope of services will be defined in individual service agreements or statements of work entered into between Prism Data and each client.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information and data necessary for the services
• Ensure you have the legal right to share any data you provide to us
• Respond to our requests for information or feedback in a timely manner
• Pay all fees in accordance with the agreed-upon payment terms
• Comply with all applicable laws and regulations related to your data
• Not use our services for any unlawful or unauthorized purpose

4. Intellectual Property

Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Prism Data or its licensors and is protected by intellectual property laws. Our methodologies, processes, and proprietary tools remain our exclusive property.

Client Data

You retain all ownership rights to the data you provide to us. By engaging our services, you grant us a limited, non-exclusive license to use, process, and analyze your data solely for the purpose of providing the agreed-upon services.

Deliverables

Unless otherwise specified in a service agreement, upon full payment, you will own all custom reports, analyses, and deliverables created specifically for you. We retain the right to use anonymized, aggregated insights for internal purposes such as improving our methodologies.

5. Confidentiality

We understand the sensitive nature of the data and information you share with us. We agree to:

• Treat all client data and information as confidential
• Use appropriate security measures to protect your information
• Not disclose your confidential information to third parties without your consent, except as required by law
• Ensure our employees and contractors are bound by confidentiality obligations
• Return or destroy confidential information upon termination of services, as requested

6. Payment Terms

Payment terms will be specified in your service agreement. General terms include:

• Fees are due as specified in the service agreement or invoice
• Late payments may incur interest at a rate of 1.5% per month
• We reserve the right to suspend services for overdue accounts
• All fees are non-refundable unless otherwise stated in the service agreement

7. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims arising from our services shall not exceed the fees paid for the specific services giving rise to the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not liable for any decisions made or actions taken based on our analyses or recommendations

Our analyses and recommendations are based on the data and information provided to us. We do not guarantee specific outcomes or results.

8. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

9. Indemnification

You agree to indemnify and hold harmless Prism Data, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

Either party may terminate services in accordance with the terms of the applicable service agreement. Upon termination:

• All outstanding fees become immediately due and payable
• We will return or destroy your confidential information as requested
• Provisions regarding confidentiality, intellectual property, limitation of liability, and indemnification shall survive termination

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Delaware.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically.