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Our Process

A systematic approach to data-driven transformation

Every engagement follows a proven, four-phase methodology designed to deliver maximum value. Each phase builds on the last, keeping the work aligned with the decision it is meant to support.

1

Discovery & Scoping

We begin by understanding the position, the decision the process has to support, and the constraints you are working within. This phase defines what the engagement covers before any work begins.

  • Stakeholder interviews to define the decision the process must support
  • Reviewing existing position descriptions, instruments, and documentation
  • Scoping timelines, subject matter expert availability, and administration cycles
2

Job Analysis

We establish what the role actually requires through structured work with your subject matter experts. This is the foundation every defensible selection or promotional process rests on, so we invest here before anything is built.

  • Facilitated panels with incumbents and supervisors
  • Task and KSAO statements with importance and frequency ratings
  • Linkage ratings connecting requirements to assessment content
3

Development & Validation

We build the assessment or process against the job analysis, then establish through appropriate validation evidence that it measures what the position requires, choosing methods that fit the question rather than forcing the question to fit a method.

  • Content development and review against the job analysis
  • Item and form analysis, reliability, and validation evidence
  • Cut score setting and adverse impact analysis
4

Documentation & Handoff

We produce the technical record that supports the process if it is ever challenged, written so that both your team and outside reviewers can follow what was done and why.

  • Technical report covering methodology, participants, and results
  • Plain-language summary for stakeholders and decision makers
  • A working session to transfer administration and maintenance to your team

Principles that guide every engagement

Reproducible by design

Every analysis is documented and repeatable, so findings can be revisited, audited, or extended long after the engagement ends.

Honest about uncertainty

We report confidence and limitations openly, giving you an accurate picture rather than false precision.

Collaborative throughout

We check in at each phase so there are no surprises and the direction stays aligned with your goals.

Have a project in mind?

Tell us about the decision you are trying to make and we will outline how our process would apply to your data.

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